Last week, we received a distressing call from a local business in Orange NSW, informing us that they had experienced a break-in and glass shards were scattered throughout their entire shop. They urgently requested our assistance in removing the glass and restoring a safe environment.

Understanding the urgency of the situation, one of our dedicated office team members promptly responded and arrived at the scene within 30 minutes. Our immediate priority was to assess the extent of the damage and provide an accurate estimation of the clean-up process, including the amount of glass to be removed and the time required.

At McArdles, we have extensive experience in working with insurance companies and handling various types of emergency clean-up events involving hazardous materials and restoration. From water damage caused by burst pipes to fire damage, mould remediation, and air quality concerns, we have the expertise to address such situations. In this particular case, it was a break-and-enter glass shard clean-up.

Upon arrival, we carefully assessed the situation and provided crucial information to all parties involved, including regional managers and staff members. We ensured clear communication on how to manage the situation, handle customers, protect stock, and address any injuries caused by the broken glass.

On the same day, our team commenced the clean-up process based on the recommendations provided and approved by the management. We meticulously documented all non-salvageable items, such as clothing, carpet, shoes, helmets, and any other porous materials that were affected by the glass breakage. Each item was documented with its serial, make, and model numbers, accompanied by a photograph depicting the damage caused by the glass.

Our dedicated team worked diligently to clean the entire shop, leaving no area untouched. We meticulously removed all glass shards and fragments to ensure a safe environment for both customers and staff members.

At McArdles, we understand the impact and disruption that a break-and-enter incident can have on a business. Our aim is to provide efficient and comprehensive clean-up services to restore normalcy as quickly as possible. If you ever find yourself in a similar situation in Orange, NSW, don’t hesitate to contact us. We are here to help and support you throughout the process.

Here are some services we provide:

McArdles Cleaning & Restoration Technicians are the “face” of our business and more than likely the people you will have the most contact with. All of our technicians are highly trained – not only in the professional services they provide, but also in customer service. We see staff technical training as being a very important aspect of our service and hold frequent training sessions where all of our staff have the opportunity to develop and extend their knowledge.