Common Queries 2018-03-28T02:47:59+00:00

Common Queries

Will my carpet shrink?
Some carpets may be prone to shrinkage. However, we have many years’ experience and can spot the types of carpet within a carpet which may cause this.
Myth: wool shrinks; then why do we not see fully grown sheep turn into lambs when it rains?

I have heard that carpets get dirty quicker once they have been cleaned. Is this true?
This only happens if there is too much residue left within the carpet. Rest assured that we use the correct cleaning system and application methods for each carpet, which means; the carpets are between 6 and 7 pH when we leave your property.

I have been told you shouldn’t use a hot water, truck mount system to clean wool carpets?
This is an old wives’ tale. Wool Australia (www.wool.com) and the Australian/NZ Standards 3733 (www.carpetinstitute.com.au) recommend truck-mounted, hot water extraction cleaning as the best way to clean and maintain your wool carpets, which is the method McArdles predominately use.

Will My Carpet Require Cleaning More Often Once it is Cleaned?
As with when you’re taking a shower, you get clean; you will only get dirty again if you meet dirt! The answer is no!!
Our cleaning processes and cleaning compounds have been carefully designed and refined to ensure your carpet will not attract soil after we clean it.
Our staff is trained by the Australian Cleaning & Restoration Academy to understand the effects associated with leaving a residual and take every measure to avoid this, thus leaving your carpets looking and feeling fresh and cleaner longer. We also offer a variety of stain-resistant topical treatments to help repel soils and prevent them from attaching to the carpet fibres.

Does My Carpet Come with a Warranty?
Most of today’s carpeting comes with a guarantee. Familiarise yourself with the warranty specifications, particularly the acceptable cleaning methods and the frequency with which your carpet should be cleaned to keep your warranty active. If your carpets is out of warranty its best to keep carpet protection applied to help repel stains and soiling; with our carpet protection service and one year warranty.

Why Choose McArdles?
• We offer prompt, professional service.
• We have invested heavily back into our business and have the very best of carpet cleaning equipment available.
• All technicians are trained on a weekly basis by the Australian Cleaning and Restoration Academy.
• We offer a 100% Satisfaction Guarantee.
• We offer free deodorising with all commercial carpet cleaning work.
• After Hours Service, available upon Request!

We are one of the leading carpet cleaning companies in Australia. Trust that we will go above and beyond when cleaning your commercial premises.