McArdles was called to a property in Wellington, NSW, that had suffered fire damage. The fire originated from a faulty fridge in the garage, causing extensive damage to the property. Upon meeting with the homeowner, Karen, it was evident that she was going through a difficult time.

During the inspection, it was observed that there was extensive soot and thermal damage throughout the dwelling. The thermal damage was mainly confined to the garage, master bedroom, and part of the hallway, while the soot had spread to every room, affecting both horizontal and vertical surfaces and all contents within the dwelling. A detailed inventory of non-salvageable contents was conducted and provided to the homeowner. Due to the pervasive soot contamination, extensive hand detailing would be required to remove the soot from salvageable contents in the affected rooms. Non-salvageable contents would be disposed of in on-site skip bins after obtaining approval.

The restoration of artwork was entrusted to “Fame Effects” in Orange, NSW. Sentimental items such as awards and horse ribbons would be carefully taken offsite to McArdles’ facility in Orange for hand detailing and dry cleaning.

To facilitate the decontamination and assessment of contents, McArdles proposed a complete pack-out of the dwelling. Salvageable contents would be stored in on-site shipping containers. Prior to restoration, thermal fogging of the dwelling would be carried out to aid in odor control. The restoration process would also involve the use of HEPA air scrubbers and hydroxyl generators to ensure a clean and safe environment during the works.

By following the decontamination methods outlined in the IICRC S400 standards and training, McArdles aimed to restore the property and its contents to their pre-fire condition. The team understood the importance of handling Karen’s belongings with care and providing comprehensive restoration services to alleviate some of the stress and hardship caused by the fire.

Here are some services we provide:

McArdles Cleaning & Restoration Technicians are the “face” of our business and more than likely the people you will have the most contact with. All of our technicians are highly trained – not only in the professional services they provide, but also in customer service. We see staff technical training as being a very important aspect of our service and hold frequent training sessions where all of our staff have the opportunity to develop and extend their knowledge.