Mainfreight Orange - Water Damage

Water damage can wreak havoc on any business, and when it strikes, swift action is essential to prevent further harm. On November 22, 2023, Main Freight, located at 2 Ash Street, Orange, NSW, faced a crisis when heavy rains flooded their office space. Thankfully, they called upon McArdles’ expertise to assess and mitigate the damage. In this blog post, we will take a closer look at how McArdles came to the rescue and saved the day for Main Freight.

The Incident and the Call for Help

Main Freight’s office, managed by Toni Cardow, was in a dire situation as heavy rainfall caused flooding within their premises. Waterlogged carpets, subflooring, walls, ceilings, furniture, curtains, and other contents were all victims of this unexpected event. The damage was classified as Class 3 (significant surface area affected) and Category 2 (significant contamination).

Without delay, Toni Cardow reached out to McArdles, a trusted name in restoration services. Luke McArdle, the primary technician, promptly responded to the distress call, ensuring the team was on-site from 02:00 to 03:45 PM on the same day.

The Comprehensive Assessment and Restoration Plan

Upon arrival, McArdles’ technicians immediately got to work. Their initial tasks included inspecting the extent of the damage, assessing moisture and humidity levels, and implementing measures to make the space safe for work. This included water extraction and structural drying to prevent further deterioration.

The restoration also involved cleaning and chemically treating affected areas and installing specialised equipment for drying and air filtration. McArdles brought in 3 airmovers, 1 Dehumidifier, 1 Air Scrubber, Water Extraction tools, and a HEPA Vacuum to tackle the water damage effectively.

Key Recommendations and Follow-Up

McArdles’ technicians provided valuable recommendations to Main Freight after their assessment and mitigation efforts. They emphasised the importance of maintaining communication with the insurance company. They advised resolving the root cause of the flooding by enlisting the services of professional trades as soon as possible.

Furthermore, additional restoration work was recommended, including ceiling replacement and a check of the gutters on the flat roof, which were likely overflowing during the heavy rain.

Room Details and Flooring Report

The affected area in Main Freight’s office measured 6.5m x 6.5m x 2.4m, making it a significant challenge to address comprehensively. The carpet, a Wool Loop Pile Fusion Bonded type with a relatively young age of 0-5 years, required water extraction, cleaning, treatment, and structural drying. Underneath, the sub-flooring was concrete.

A Remarkable Turnaround and Ongoing Support

Thanks to the quick response and expertise of McArdles, Main Freight was able to transform a disaster into a manageable situation. By relocating furniture, extracting water, implementing cleaning and treatment, and setting up drying equipment, McArdles ensured a safe working environment for the Main Freight team.

The collaboration didn’t end there; follow-up attendance and further restoration work were scheduled to restore the affected area to its pre-flood condition. Main Freight could breathe a sigh of relief knowing that they had a reliable partner in McArdles.


In times of crisis, having a trusted restoration service provider can make all the difference. McArdles Corporation Pty Ltd demonstrated its commitment to excellence by swiftly responding to Main Freight’s distress call and implementing a comprehensive restoration plan. Thanks to their expertise, Main Freight was on the path to recovery. To learn more about McArdles’ services and how they can help your business, visit their website.

Contact McArdles Corporation Pty Ltd for any inquiries or emergency restoration needs, and rest assured that you’re in capable hands.

McArdles Corporation Pty Ltd stands as a beacon of hope for businesses and homeowners in Orange, NSW, and surrounding areas. They are a reminder that even in the face of adversity, there’s a path to recovery, and with the right help, it’s possible to rebuild and thrive again.

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Mainfreight extends its reach into regional New South Wales

We are excited to announce that we are operating out of two new transport depots in Orange and Dubbo, New South Wales. The opening of these two new branches aligns with our focus on expanding our reach into regional Australia, helping us improve quality and increase value for customers who send freight to and from these regions. Quote.

Combined with our two transport branches in Sydney and regional branches in Newcastle, Wollongong, Tamworth and Albury, we are strategically positioned to serve customers across New South Wales and Australia.

Our drivers pick up and deliver freight in Dubbo, Orange, and the surrounding areas. Our local teams are based in each branch and can answer any customer service or sales enquiries, so please do not hesitate to contact the below.

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McArdles Cleaning & Restoration Technicians are the “face” of our business and more than likely the people you will have the most contact with. All of our technicians are highly trained – not only in the professional services they provide, but also in customer service. We see staff technical training as being a very important aspect of our service and hold frequent training sessions where all of our staff have the opportunity to develop and extend their knowledge.