Rug Cleaning

We offer a rug cleaning service that uses hot water extraction. This method is very effective in removing dirt and stains from your rugs.

Over time, stains, liquid spills, pet dander, pollen, dust, loose dirt, hair, tracked in waste, and other debris gets embedded in your rugs. Even direct sunlight can cause visible rug damage. Dirty rugs can be a hotbed for germs, dirt, dust, allergens, bacteria, pet dander, rotting food particles, and even a variety of tiny bugs. These all pose significant health risks, especially to children and seniors.

McArdles utilise only the best equipment and latest cleaning products to give your rugs the most superior clean. All staff members are trained weekly by the Australian Cleaning and Restoration Academy, and members are trained and certified through IICRC (Institute of Inspection Cleaning & Restoration Certification)

McArdles are expert rug cleaners

McArdles cleaning team is fully certified by the leading cleaning organizations such as the IICRC. We take the time to thoroughly clean all your rugs to ensure that they are cleaned to the highest standards.

We have ample experience in the field and we’ve done a lot of rug and carpet cleaning in the whole Central West. We are the best at what we do. We take pride and passion in our work. This is why we are here, we will help you restore the clean environment you’ve always loved. Thank you for trusting us. For more information you may call 02 6361 8447

In-Home Rug Cleaning Service

This service is for the everyday use of rugs. We only use the finest materials and methods for our in-house rug cleaning service. If you are looking for a more expensive rug cleaning, such as a prestige piece, then bring it to our factory for our expert removal.

Our Onsite Rug Cleaning Service Process

1. Pre-Inspection Rug Evaluation

Our technicians will thoroughly clean and evaluate all of your rugs. They will also identify any issues that might be affecting the longevity of your rugs. They will also suggest the best cleaning method for your specific situation.

2. Pre-vacuuming

This step is achieved by using a vacuum cleaner with a HEPA filter. It removes dirt and debris from the top and bottom fibers of the rug.

3. Pre-Conditioning and Spot Treatment

The pre-conditioning agents are then applied to the carpet by a steam hydro-force sprayer. This method breaks down the dirt particles and traffic lanes.

4. Rotary Agitation

Rotary agitation is the best way to clean of your rugs, if this step is missed then we can only say that your rug is not cleaned properly. A rotary soft brush or rotary soft agitation pad is coupled with a rotary scrubbing machine to loosen soiling from the rug fibres. This process cleans the carpet at least 50% better.

5. Hot water extraction steam cleaning

We use the state of the art Rx-20 hot water extraction equipment, this equipment provides high levels of heat and suction, greatly improving results. No expense has been spared with our top of the line large petrol truck mounted steam extraction machines (worth over 50,000 dollars each), and high heat powerful portable carpet cleaning machines. Expect your rugs to be cleaner and dryer with McArdles Cleaning Services.

6. Deodorising and neutralising

Your rugs are professionally cleaned with a neutralizer to remove any chemical residue. They can also be deodorized with a variety of natural and scented fragrances.

7. Final grooming

The finishing touch is the rug grooming. This helps remove cleaning effects made from cleaning and helps with the drying time.

Additional Services Available

Our detailed process can help brighten the fringe and often return the fibres to like new again (most commonly cotton).

  • Cost: $5 per linear metre (Good Condition)

  • Cost: $10 per linear metre (Bad Condition)

Our professionally trained technicians are equipped with the knowledge and state-of-the-art products that can treat a large number of stains with our speciality stain removal service. Using an arsenal of safe and effective stain removal products with the most innovative equipment, McArdles can remove tough stains out of carpets, rugs and upholstery for good. Our technician will work on your stains using any necessary products and equipment charged at:

  • Cost: $66 per 15 minutes. 15 Minutes free if no results. (Minimum Charge $66)

We will use a rotary dry pad machine to dry your rugs to ensure there is no additional moisture and reduce the drying time. Rotary dry padding the carpet also aids in picking up any remaining remnants of soiling stops any chance of carpet discolouration from wicking and brightens your rugs leaving them up to 20% cleaner.

  • Cost: $1.00 per m² (minimum charge $33)

The Clean Carpet Sanitiser kills harmful bacteria that can cause harm to your home. It also helps in neutralizing the unpleasant odours from your carpet. It uses three antimicrobial agents to kill the harmful bacteria.

  • Cost: $1.00 per m² (minimum charge $33)

Protects the rug from dirt, oil, and water damage. It also helps prevent fading and prevents the spread of harmful UV rays. This product is non-toxic and can be used around pets.

  • Cost: $16.50 per m² (minimum charge $66)

When urine goes into a rug, it does not simply evaporate. The urine leaves bacteria and salt deposits within the rug fibres and rug backing. The bacteria and salt deposits are the cause of the horrible smell. What happens when salt deposits absorb moisture this then creates a reaction in which produces the odour. This could be through high humidity or perhaps another steam cleaner.

To successfully remove the odour problems the bacteria and salt deposits must be eliminated. If it is a mild case this can be done with a top-down treatment; however, severe cases the rug may have to be cleaned off-site at our factory and be a full urine submerged treatment.

  • Cost: Quoted as a case by case basis (minimum charge $66)

A lot of Australians consider the pet as an integral part of their family, which means that the pet lives inside the house and sleeps on the carpet, leaving pet oils and certain smells. If you want to reduce or remove the smell, we can offer the right solutions.

  • Cost: $10.00 per m² (minimum charge $66)

Dust mites are a major allergen that can trigger allergic reactions in most people. Getting professional allergy cleaning can help minimize the symptoms of dust mites.

  • Cost: $10.00 per m² (minimum charge $66)

Rug Styles & Information

Braided Rugs

Braided rugs were an important part of early Australian homes. The craft had its beginnings in the United States in New England where winters are cold and rugs were needed for warmth. The rugs were made mostly in rural areas where access to expensive imported goods was not available.

Originally, Braided rugs were handmade by the people who used them. Since nothing in the household was wasted, the material for the rugs came from any available fabric, new or used. Individual braids were made of three strips of cloth. A round or oval braided rug starts in the centre and the braids are sewn together in a coil until the desired size is reached. These rugs are reversible and considerable skill is needed to assure that the rug lies flat.

Today, most braided rugs are made by machine. Individual braids are made of a central core wrapped by natural or synthetic yarn. The cores are made from a variety of materials, the worst beings paper. The braids are sewn together by machine using nylon filament threads and can be sewn in oval, square and rectangular formats.

Flatweave Rugs

Dhurries are a weft-faced plain weave rug made in India. The wefts create the design of the rug. Older pieces were made on a cotton foundation with cotton face yarns. Since approximately 1980, the face yarns have been mostly wool with a few rugs made with cotton face yarns. These rugs were popular in the 1980’s and 1990’s and many will be brought to your cleaning plant. They are usually quite soiled and can be difficult but not impossible to clean.

Cotton Chenille Flat Weaves
These inexpensive rugs are made in India and are for the most part colourfast despite their deep, rich colour palette and generally do not have cleaning considerations.

Chinese Aubusson
During the 18th and 19th centuries, wool tapestry woven rugs were made in Aubusson, France. Today they are reproduced in China, Unlike Chinese needlepoint rugs, these rugs are usually ‘in square’, colours are fast, and do no have any inherent problems.

Flat woven rugs that are made with a soumak stitch are referred to as ‘somak’ rugs. These rugs are principally made in Afganistan, the Caucasus region, China, India, Iran, and Turkey. The pattern-forming face yarns pass over either two or four wraps and return in the opposite direction under one or two warps. This method sometimes leave lose threads on the back of the rug where the colours change. At times, there may be one or more wefts between each row of soumak.

Flokati Rugs

The Flokati rug has a long tradition in the history of Greece. As late as 1945, the worth of a bride’s dowry was measured by its number of Flokati rugs. Through the ages, Flokatis have been used as rugs in tents and palaces, blankets, and coverings for walls, chests, and couches. Only after World War II did the Flokati began to gain favour in Australia and the United States.

Flokati comes from the Greek word “floko”, meaning stand. These rugs are made from New Zealand wool yarn that is spun on special spindles which produce the loose fluffy texture characteristic of the rug. The yarn is then woven into a felted-type backing, leaving strands of pile about six inches long. The pile is stringy at this time.

After weaving, the rug is taken to a natural waterfall where water is allowed to flow over the rug for several hours. During this time, the cold water cascades over the rug softening the wool fibres and fluffing out the yarn until the desired texture is achieved. The pile is now about four inches long and the back has shrunk to its final dimension. Flokatis have the ‘look’ of an animal skin without the skin.

Hand-Hooked Rugs

Hand-hooked rugs have been made in the United States for approximately two hundred years and are considered indigenous folk art. Like braided and rag rugs, they were initially made to cover bare floors. The craft stated in Maine, New Hampshire and the Maritime provinces of Canada and spread in popularity across the United States during the nineteenth century. Hooked rugs were originally made from wool and/or cotton fabric on a jute burlap foundation. Th strips of fabric used were narrower than the strips of fabric used in braided rugs. The fabric was pulled through the foundation with a hook to form a level loop on the top. The back of the rug is flat.

In the mid 1800’s the jute burlap foundation used in hook rugs was often recycled from shipping sacks and the designed were drawn by hand with charcoal. By the second half of the 19th century, metal patterns were being sold and the popularity of rug hooking evolved into a creative and practical pastime.

During the Arts and Crafts movement at the turn of the 20th century, hand-hooked rugs kits that included a hook, fabric and pre-drawn design stamped on burlap were sod in stores and by mail order. Today many of the older hand-hooked rugs brought to the plant for cleaning were made from these kits.

After World War II, China and Japan made hook rugs on a cotton canvas foundation with wool or cotton face yarns. These rugs were made using a tufted gun and do no have cotton material glued to the back.

Hand-Tufted Rugs

Though the construction principles are very similar, there are several different levels quality that exist in hand-tufted rugs. First, a plain-woven cotton foundation material is stretched on this cotton primary backing and hand-held pneumatic tufting gun is used removed from the frame and placed pile-side down on the floor. After a coating of latex is applied, a secondary backing may be applied directly onto the wet latex to give dimensional stability to the rug and provide protection for wood floors from scratches. Alternatively, after the latex is dry, a cotton cloth may be sewn over the back.

Hand-tufted rugs can be cut or loop pile. The contemporary loop style is often called a hooked rug, but a hooking tool is not used for this construction, as tufting gun is much faster.

China Tufted
Tufted hook and cut-pile rugs are made in China. Hook rugs have either wool or cotton face yarns. The cut-iple rugs are made with wool face yarns. A primary cotton foundation material is stretched on a frame and the designs are stenciled onto this material. The yarns are then tufted into the primary backing material and a secondary backing of ivory-coloured cotton canvas material is glued on the back. Hemming the primary backing after the secondary backing is applied with latex, finishes the ends and sides. The hook rugs do not have fringes or overcasting on the sides. a 2-inch wide cotton binding may be glued around the four sides of the cut-pile rugs.

India Tufted
The hook and cut-pile rugs from India are much thicker and heavier than those from China. The face yarns are either wool or cotton and the sides are overcast in the same materials as the face yarns. The secondary backing material may be dyed in various colours such as blue, green or ivory Sometimes, a two-inch wide cotton binding material is then glued around the four sides. If there is a fringe on the cut-pile rugs, it is glued onto the ends. The glue may leave a discoloured stain on the top of the fringe when it begins to oxidise. Customers may complain about latex off-gassing, but this odour is difficult if not impossible to remove completely.

Kashmir Rugs

Kashmir Chainstich rugs come from kashmir, the northernmost state of India. The chainstich embroidery is executed on a foundation of pre-shrunk white cotton fabric with a hook called an ‘ari’. The hook covers a much larger area than a needle in the same amount of time. Following a design stenciled on the cotton foundation material, the chainstitch covers the entire area with the background colour executed in concentric circles. The rug is complete when a cotton canvas material is sewn on the back.

Needlepoint Rugs

Portuguese Needlepoint
Portuguese needlepoint rugs originated in the small town of Arrailos, in central Portugal, aprroximately 500 years ago. For the past 200 years, the rugs have been made on a plain weave jute foundation. The type of stitch used is called an oblique or long-arm cross stitch. The face fibres are a 3-ply wool tapestry yarn, and the rugs may have no fringe or a looped fringe on all four sides that is added after the rug is completed.

Two types of needlepoint rugs are available; petit point and gros point. The space between the holes in the canvas used on gros point rugs is bigger than is used in standard Portuguese rugs resulting in larger stitches. These rugs rarely need blocking as they are not stitched on the bias or diagonal as in Chinese needlepoint’s (which will be discussed later) and they are never lined.

China Needlepoint
Contemporary Chinese needlepoint rugs are made on a cotton or synthetic Penelope or Duo canvas foundation using wool yarn. A diagonal stitch is made over two sets of parallel threads of canvas to create the design. Most of these rugs are influenced by French designs.

Greece Needlepoint
Greek needlepoint rugs have no cleaning problems except that the lining of jute or cotton can shrink during cleaning and must be removed and re-sewn.

Rag Rugs

Rag rugs were woven in early America on hand-looms. Like the name implies, these rugs were made from rags or scrap of material. These rugs consisted of narrow strips of cotton, linen or woollen cloth used as the weft and held together by evenly-spaced warps. Older rugs from the nineteenth century can be fragile. Today, these rugs are made primarily in India and can be bleeders. The pieces of material are usually cotton, but sometimes are wool, and the wefts are usually cotton.

Sisal / Coir / Sea Grass Rugs

These rugs became very popular in the 1990’s and come in a variety of materials and combination of materials. There are even rugs made from waxed Kraft paper that has the look of sea grass.

Spanish Wilton Rugs

These rugs are made on a Wilton loom with wool face yarns. Though no longer as popular as ion the past, they are still being brought in for cleaning.

Hand-Knotted Rugs

Medallion Hand-Knotted
The field of these rugs is composed of one or more medallions. Additional motifs at each end of a medallion are called pendants. Designs each corner of the field are called corners or spandrels.

All-Over Design
Rugs with an all over design do not have medallions and are not dominated by a repeating motif. The field is filled with floral designs, vines, and or/hunting scenes without a clearly repeating pattern.

Open Field
Rugs with a field that have few, it any, designs are considered open field with borders that surround the field.

This field is divided into square, rectangular, or diamond-shaped panels. These panels are usually filled with floral designs. The inspiration for this design comes from the Persian garden, which is divided into clearly defined areas.

A pictorial rug is woven to represent people, places and things not usually associated with oriental rug designs.

Directional rugs are pieces oriented in a single direction, such as prayer rugs.

A saph is a family prayer rug that contains multiple prayer niches in a row.

Persian Rugs

The city of Kerman is on an oasis located in southeastern Iran and has been a celebrated centre of workshop weaving since the Safavid era (1502 – 1722). The end of the Safavid era was brought about by the invasion of Afghan tribes, resulting in a reduction of commercial weaving in Persia.

Traditional Kerman designs are center medallion, All-over boteh, garden-panel, tree-of-life, prayer, vase, hunting scenes, pictorials and French Aubusson/Savonneries. Kerman rugs are woven on triple-wefted, depressed cotton foundations with a Persian knot. Kerman became one the most important carpet-weaving centres and had a consistently high reputation for technical quality and design. By 1920, many American companies had offices in Kerman, including major producer, Atiyeh Bros., based in Portland, Oregon. Approximately 80% of Kerman’s production at this time was exported to America.

The town of Lillihan lies in the Arak Province close to Sarouk. Between 1920 and 1940, many rugs from theis region were sent to the United States as less expensive alternative to the popular American Sarouk. The designs and colours were similar to Sarouk and many of the rugs were washed and over-dyed in burgundy.

The town of Sarouk is located in Arak provinces, about 25 miles north of the city of Arak, in northwestern Iran. The city and provinces of Arak was known as Sultanabad until 1935. Other weaving centres in the Arak province are Ferahan and Lillihan. Sarouk rugs began to appear in the 1880’s response to Western markets. Many of these rugs have centre medallion design on a dark blue field.

An aggressive chemical washing was given to American Sarouks. The deep rose coloured fields of these rugs were chemically stripped and re-dyed dark burgundy by hand in the United States. Over time, these American Sarouks can develop a mottled look as the rug wears down to the original colour. Although the dyes are colourfast, wear over many years creates this mottled look.

Senneh lies in the northwest Iran and is the capital of Province of Kurdistan. Contrary to Kurdish weaving’s, the Senneh rug is single-wefted, has cotton foundation, and is finely woven. The Senneh can be distinguished from other single-wefted rugs by looking at the back. Sennehs backing looks ‘grainy’ or like sandpaper on the back.

Moroccan Rugs

Morocco is a Muslim country in northeast Africa on the Atlantic and Mediterranean coasts. The urban population is a mixture of Arabs and Berbers, while Berbers comprise the majority of the rural population. Rugs have been produced in Morocco for many centuries, but those most commonly brought to a cleaning plant were made after 1960. The pile rugs and flat weaves have usually been purchased in Morocco by tourists.

Some of these rugs have a cotton foundation, Large braids on each end and a thick shaggy wool pile, simple designs and a colour palette comprising mostly ivory and brown. Others rugs will have a very bold design and colour palette.

Pakistan Rugs

In 1947, the present day country of Pakistan was formed from the northwest area of India because of religious differences. Many Muslim weavers left India and went to Pakistan, and the rug industry was up and running by the 1950’s. Most rugs that are brought to our cleaning plant were made after 1960.

Like India, most rugs from Pakistan are ‘programmed’ i.e., each design is made in different qualities, sizes and colours and is continuously available until style dictates a change. The consumer purchases these rugs based on, ‘does it match our furnishings and fit our budget?’ Unlike the wool used in India, Pakistan rugs have a softer hand and higher luster due to better wool and heavy chemical wash.

History of Oriental Rugs

The origins of rug weaving are literally ‘lost in antiquity’ and cause for much speculation. Because the materials used in weaving are not as durable as materials used in other art forms, such as buildings or paintings, and the function of rugs subject them to harsher wear, the number of extremely old pieces that have survived is very limited.

The oldest, nearly complete hand-knotted rugs dates from the 4th or 5th century B.C. and is known as the Pazyryk rug. This rug was discovered in 1949 by soviet archaeologists inside the burial tomb of a nomadic tribal chief near Pazyryk in southern Siberia. The rug was protected from disintegration in the permafrost. The rug’s design and construction is relatively sophisticated indicating that rug weaving had been developing for hundreds or even thousands of years. This rug measures 6 feet x 6 feet 6 inches (180 cm x 195 cm) with a wool pile/ foundation and has 225 symmetrical knots per square inch. The Pazyryk rug is currently housed at the Hermitage Museum in St. Petersburg, Russia.

In Turkey and Persia, no surviving rugs can be accurately attributed prior to 1500 A.D. This date corresponds to beginning of Safavid dynasty (1501-1722) in Persia. The best known rug from this period is the Ardabil rug which is 17 feet 6 inches by 36 feet 6 inches (530 cm x 1110 cm) and housed in the Victoria and Albert Museum, London. Turkish rugs are depicted in 15th and 16th century paintings most notably by Hans Holbein of Germany and Lorenzo Lotto of Italy. Again, one can assume that rug weaving in Turkey Persia, India, the Caucasus Mountains and China dates back many centuries before this time.

Rug weaving in the 18th century suffered from wars in Persia, Turmoil in the Ottoman Empire, and corrupt government. This instability disrupted foreign trade and diminished the affluence of the middle-class. Under these adverse conditions, commercial rug production could not flourish beyond local needs.

In 19th century, the industrial revolution resulted in an elevated quality of life for many people. Rapidly expanding prosperity combined with the new cost-efficiency of machines gave bankers, entrepreneurs, and merchants new-found wealth. As the middle class became better educated, enjoyed better health, had more leisure time and greater mobility, the demand for ‘luxury’ goods increased. Merchants sourced the countryside in the Middle East looking for rugs to import to the United States of America and Europe. Because production was limited for may years, the number of rugs available for purchase was soon exhausted. Entrepreneurs from the United States and Western Europe saw an opportunity to revive the rug weaving industry in the Middle East and Far East. By the late 19th century, rug weaving as we know it today was thriving industry.

Rugs Today
Today, hand-made rugs are produced from north Africa and Europe to China with many different styles and weaving techniques. Rugs can be hand-knotted, tufted, flat-woven, or machine made. Major rug producing countries include the United States, Afghanistan, the Caucasus region, Central Asia, China, Egypt, India, Iran, Morocco, Nepal, Pakistan, Romania, Spain and Turkey. Today the majority of rugs imported into the United States & Australia are from India and China.

The United States produces machine-made rugs, which are mainly woven or tufted. 18.1% (Floor Covering Weekly) in 2005 if soft floor coverings purchased were areas rugs. This percentage represents sales of 2.72 billion and that figure may be on the conservative side. Rugs have been much more popular in Europe than in the U.S. for many years.

How does this history relate to rug cleaners? The majority of rugs that will be brought to a cleaning plant will have been made after 1950 Rugs made from 1920 to 1950 will be the second most common type, and rugs made before 1920 will make up the smallest percentage of rugs brought for cleaning. Since the late 19th century, specific types of oriental rugs have changed styles, design, construction and materials as demand and fashion have changed and as other external influences dictated these changes. In the study of rug identification, one has to learn the myriad of names and how each type has changed in the past 100 years.

Rug Cleaning can be very challenging because there are so many variables and manufacturers are continually creating new types of rugs that have their own special set of problems. When visiting 10 different rug cleaning operations, you will find 10 different methods of cleaning a rug, though the basic principles of cleaning are the same.

To clean rugs safely and effectively, you need to have a good working knowledge of fibres, construction, cleaning principles and procedures as well rug identification and what look for during the pre-cleaning inspection. This challenge is not an easy task but can provide a lifetime of fun, a sense of accomplishment, reward and satisfaction that comes with operating a successful business.


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