There’s nothing worse than arriving home to find that your house has suffered a flood, either from water leaking through a ceiling, your washing machine emptying out, or a hot water heater has busted and sent water all over your carpets. Either way saving flooded carpets is a serious issue.

 Act fast
Try and remain calm, but at the same time you need to get straight to work on the wet carpet for a number of reasons. As well as preventing mould, drying out your carpet will help to save it. The longer that your carpet is wet the less chance there is of saving it.

When a carpet gets wet the glue that has been used to attach the carpet backing starts to disintegrate and as it does so, the backings that keep the shape of your carpet so that it doesn’t just look like yarn, start to pull apart and separate.

If your carpet doesn’t dry quickly enough you’ll end up with wrinkles or bubbles in the carpet that are evidence that the backing has indeed come apart from the carpet in those areas. In the worse care scenario, the tufts of your carpet can be pulled out easily, since there’s nothing there to hold them in place.

With flooded carpets it’s important to remove surface water as quickly as possible and pull back the carpet to get the dryers on to it. You may find the underlay has been trashed, but if you can get the carpet dry, it may be possible to save it. A tip here is to remove all the furniture and then starting from a corner of the room pull back the carpet wearing a pair of gloves and users pliers.

Call the professionals
We recommend at this point that you call out an emergency flood water professional or start to extract the water yourself with a wet and dry vacuum. Meanwhile be sure to remove any electronics and personal belongings from the room. The carpet should be pulled off the tack strips so the air can get to it once the excess water has been removed. Do not be tempted to cut the carpet away as it will be difficult to seam it back together and it won’t look pretty. Once the carpet is dry you may have to replace the pad beneath it, but most times the carpet will be able to be stretched back into position on the tack strips. If you have more extensive damage to your floors or walls then you’ll need to call in the insurance company in order to get some estimates for repairing the damage.

Once the carpet has been properly dried and is re-installed then we’d recommend that you get a professional carpet cleaner to give it the once over with a truck mounted hot water extraction unit. This will help prolong your carpet and leave it smelling and looking fresh and clean.

Here are some services we provide:

McArdles Cleaning & Restoration Technicians are the “face” of our business and more than likely the people you will have the most contact with. All of our technicians are highly trained – not only in the professional services they provide, but also in customer service. We see staff technical training as being a very important aspect of our service and hold frequent training sessions where all of our staff have the opportunity to develop and extend their knowledge.